How Can We Help You?

1How do I call internationally from my mobile phone?
Dial (00) + country code + area code + the full phone number. Example: (00) 1 718-1234567.
2How do I dial internationally from my TCS landline?
Dial 014 + country code + area code + phone number.
3What international destinations are included in the TCS mobile plans?
For all international destinations that are included in the TCS mobile with data plan - Click here.

For all international destinations that are included in the TCS Kids mobile and Kosher plans - Click here .
4What international destinations are included in TCS landline plans?
USA and Canada landlines and mobiles. UK landlines. Call a TCS agent for more destinations.
5What’s not included in the TCS plan?
Any paid phone services, B144 call directory (144), Calls that begin with an ‘ * ’, calling cards, and forwarding access numbers.
6Opening hours in our Jerusalem office address
11 Beit Hadfus Street (lobby 4, -3) Givat Shaul, Jerusalem Sunday-Thursday 9:00 a.m - 10:00 p.m Fri 9:00 a.m - 12:00 p.m (Israel time)
7What do I do if my phone is lost or stolen?
Call us immediately at (02) 655-0332 to have the line disconnected and replace your SIM card. If you cannot reach us, please email info@go-tcs.net with the subject URGENT: Phone Lost/Stolen. You are responsible for any calls made from the phone until the request is made.
8Can I port my number from another company to TCS?
Yes, you can. Call (02) 655-0332 and we’ll be able to port in your number from a different provider.
9 What shipping options are you offering?
We offer courier delivery all over Israel and pick up from our Jerusalem location.