Skip to Main Content

See why Anglos in Israel love TCS!

TCS is providing Anglos in Israel with flexible mobile and internet deals, landlines, and TV packages. We offer some outstanding communications plans, but it’s our English language customer service and commitment to deliver the highest service standards that are really inspiring our customers to stay with TCS on a long-term basis.

michal cohen
Mar 23, 2022
Wow very impressive. Service excellent and in English. Installation completed in 2 days and so far working very fast. Well done TCS ;)
SJ Sacks
Mar 7, 2022
I have been a customer for only 4 months, but from the get-go, TCS personnel, have surpassed ANY customer service that I have dealt with. There were issues getting the 1st SIM card to take in my 2018 phone, and support was prompt, professional and got the issue resolved. A couple of months later they helped me move from my internet provider, again superior service, down to cancelling the old service, which can be a nightmare.
Briendy Teichman
Jan 19, 2022
I love the service of the internet is amazing but most of all the customer service is amazing if i have a prob they are ready and there to help me fix it and they speak english which is so much easier for me.
Shmuel Rosensweig
Jan 10, 2022
B"HI wish your company continued success and growth.When I began with your service nine years ago, I needed to utilize my phone for work to make calls to the United States. In the beginning, and subsequent years, your business model focused on providing phone service to tourists.My needs were work related. However, your staff, particularly your customer service and technical service employees were always 'on the ball resolving any of my problems. In addition, having someone to communicate in English has been an added benefit...No, it was the primary benefit for me.I have happily paid a little more for your service over your competitors because your customer service is so reliable. Over the years, I have sent you many prospects for your service, and will continue to do so; because good customer service with caring employees is the best service a company can offer.Don't ever compromise your customer service team. It will only bear additional fruit.
Nissim Yves Ohayon
Jan 9, 2022
Great service. They are careful to check back in with clients, and are not afraid to ask if everything is as it should be. Compare that to any telcom provider in Israel. Good luck even getting them to answer the phone or calling back to close the loop. Not with TCS. Complete follow through. A breath of fresh air in this stuffy market!
Shmuel Rosensweig
Jan 2, 2022
B"H I wish your company continued success and growth. When I began with your service nine years ago, I needed to utilize my phone for work to make calls to the United States. In the beginning, and subsequent years, your business model focused on providing phone service to tourists. My needs were work related. However, your staff, particularly your customer service and technical service employees were always 'on the ball resolving any of my problems. In addition, having someone to communicate in English has been an added benefit...No, it was the primary benefit for me. I have happily paid a little more for your service over your competitors because your customer service is so reliable. Over the years, I have sent you many prospects for your service, and will continue to do so; because good customer service with caring employees is the best service a company can offer. Don't ever compromise your customer service team. It will only bear additional fruit.
Micaela Fuks
Dec 10, 2021
Tony Gelbard
Dec 10, 2021
B G
Dec 10, 2021
Incredible service, support, and product. I highly recommend!
Yehoshua Dalin
Dec 10, 2021
Great Company! Ask about the phone service extender, for areas that don't get good phone service.The only place to get internet and phone service in Israel with real American Service - 5 stars!
Philip Lawrence
Dec 10, 2021
So far in last six months their service has been excellent!
gail siegel
Dec 2, 2021
TCS is like your one stop shopping. As an Anglo living in Israel for over 20 years, it is a relief to have finally found them. Our experience began with Dale Morgan and has continued with the Customer Service staff. Not only do they speak English, but they deal with YES and Partner for you. Their invoice is sharp and clean and to the point. Their staff is courteous and friendly, making you feel important. They do Customer Service the right way. I recommend the team at TCS to all Anglos.
Yehoshua Dalin
Nov 17, 2021
Great Company! Ask about the phone service extender, for areas that don't get good phone service. The only place to get internet and phone service in Israel with real American Service - 5 stars!
Ron Bloom
Nov 10, 2021
Ruth Wagner
Nov 10, 2021
David Bienenfeld
Nov 10, 2021
Prompt and high quality service, reasonable prices. Reps and techs able to solve any problem I've had.
Graciela Gestoso Singer
Nov 10, 2021
Excellent service, very professional, and educated people. Thank you for being so nice.
Sinta
Nov 10, 2021
TCS Telecom is very accommodating, if something happen they’ll be responsive and helpful.
Bruce Levine
Nov 10, 2021
Clarity of international calls is still a big issue. There are dropped calls and often a delay in conversations.
Shalom Wasserman
Nov 10, 2021
The customer service is outstanding. The Internet quality and and cell phone experience are among the best I've ever used.
David Salzer
Nov 10, 2021
I am very happy with TCF’s service and how responsive they have been to me. I recommend them.
Stephen Suffin
Oct 27, 2021
Carriers are carriers and geography may play a role in choosing a carrier, but what always counts is the service from the organization. TCS, who is a discount reseller, is a real anomaly. They offer better service and that extends to taking care of whatever you need in telecommunications for a normal household. Add to that the simple fact filled statements and invoicing which are in English. Not machine translated English but English crafted by individuals who actually read, write and speak the language. You will do yourself a favor if you use their services.
Rabbi David Ostriker
Jul 21, 2021
I run a video based website KosherTube on YouTube (14,000+ videos on site) and Koshertube.com it is very demanding because video files are not small. Speed and dependability are critical to my workday. Being halfway through an upload and suffering a crash can set me back half a day. Since switching to TCS both speed and uptime have been excellent, as good or better than anything I experienced in North America. Also TCS helped me switch from my previous carrier. Their service, in English has be courteous and knowledgeable. I have comfortably recommended TCS to friends and colleagues and enjoyed their thank you. So THANK YOU TCS!
Timothy Nikitin
Jul 10, 2021
So far, the most reliable internet service I’ve experienced in Israel, and especiallyJerusalem, with far superior customer service to any other company in Israel
Группа ЗМ-ФАР1-10
Jul 10, 2021
Myron Karasik
Jul 10, 2021
Replaced unreliable HOT and Bezeq International combo at lower price Customer service very responsive.
Pauline Feiwel
Jul 10, 2021
Zev Tyberg
Jul 10, 2021
A customer for almost 18 years now, from when I made aliya until now. A nice company to work with!
אלעזר יוסף מודי
Jul 10, 2021
Very responsive to questions and problems. Native English, and they know their tech. They handled disconnecting from my old provider when the old provider was trying to trick me to keep paying.
Mitch Maizlech
Jul 10, 2021
Great internet speed, very good cell coverage. English customer service!
Daniel S.
Jul 10, 2021
Very good service, fast and professional and neat.
Judah Roseman
Jul 10, 2021
MM “rat” RAT
Jul 10, 2021
Jodi Hirsch
Jun 21, 2021
I have been using TCS for years. First I only used them for a US number but then moved over to using them for cellphone service. I have been very happy with their customer support and overall response time. Highly recommend.
Meira Lettieri
Jun 21, 2021
I've been really happy with the service. I manage in Hebrew in person well enough but on the phone with CSR's for example is difficult and I haven't learned to navigate the phone menus that aren't in English. Ten days after I moved to Haifa as a divorced woman, my ex-husband passed away suddenly. We were friendly and he was very good with handling the bureaucracy and was helping me. So anything that makes it easier for me to cope during this time helps.I only have one frustration and I don't understand the problem. I don't understand why I cannot call cell phones in Italy. This has been a problem because I am planning a trip. I don't know if it will be a problem in the future but it may be. My experience there is very few people have landlines.
Debby K
Jun 10, 2021
I’ve been a customer of TCS for years, but just for overseas calls. No other services needed. It’s been reliable and very inexpensive (I make very few overseas calls). For me, they fit the bill.
Ruthie Levi
Jun 10, 2021
i have been using TCS service for over a decade. been very satisfied. on the very rare occasion that there is an issue, their customer service is quick, responsive & in native English!
Rafi plays
Jun 10, 2021
Ben Kurtzer
Jun 10, 2021
TCS has amazing customer service and responds very quickly to any issue. Their staff is friendly and knowledgeable and it's a pleasure to be able to speak to them in English and they handle the internet provider.
Marc Spiro
Jun 10, 2021
Amazing Customer service.
gingercakes1000
Jun 10, 2021
Have only been with TCS for 1 month and already they have helped me, responded to my emails and checked that all was well as a new client. No waiting to speak to an english speaker and the being told there was no english speaker available. Very happy with our switch from our old supplier to TCS, which thank G-D we didn't even have to talk to. TCS did it all. Thank you for a great service and i will surely be telling my friends about you
Yehudah Silver
Jun 10, 2021
samuel weiss
Jun 10, 2021
We have been customers for many years. Calls to and from America are clear.When we have a problem the staff is committed to solving the problem as soon as possible.They are cordial and polite. It’s a pleasure using their service and I have no qualms about recommending them to others which I have.
Sara L Baime
Jun 10, 2021
David Rivlin
Jun 10, 2021
Great products and great service in English (or Hebrew). Responsive customer service who understand your requirements and work to get any issues resolved.Highly recommended and not just to Anglos.
Amit Fix
Jun 10, 2021
After using at least 5 other cell phone providers during my years hear in Israel (I’ve been here since 1989) I recommend TCS as the most customer centric company in this field.They are truly a pleasure to work with, you don’t waste hours on line and then get cut off.You actually reach an Anglo representative who is on top of any issue and will actually get back to you when needed.Save yourself the pain of other providers your time is worth more than money.5 star review ⭐️ 🌟 ⭐️ 🌟 ⭐️
Chaya Klempner
Jun 10, 2021
A+ Service. English speaking. All in one package.
Linda Cohen
Jun 10, 2021
easy to use, good customer service.
Michael Katz
Jun 10, 2021
I find their service quick, efficient and reliable.There is no waiting to be answered and no waiting to find an English speaking representative.I would award more than 5 stars , if i could.
Yaron Seliktar
Jun 10, 2021
Great service. Super friendly and knowledgable customer support. I highly recommend them!
Stephen Mendel
Jun 10, 2021
Excellent service in English, polite and efficient , so there are no misunderstandings!
Rachel Shulman
Jun 10, 2021
Have been using TCS for years since moving to Israel from America. Amazing service, best English speaking customer service that answers extremely quickly. Wouldnt change to anything else
Rachel Fuchs
Jun 10, 2021
Easy to work with. Always answers my calls and questions I have.
YitzY Berlin
Jun 10, 2021
Hindy Snyder
Jun 10, 2021
Ethan Gipsman
Jun 10, 2021
Excellent customer service, easy to use, good products at competitive pricing.
Arye Bognar
Jun 10, 2021
TCS gives me unlimited calling to North America and a virtual US number so that I can easily receive calls from friends abroad. If I have technical problems with calling into phone meetings that are based in the US, they are available by phone and email to resolve the problems and enable me to call through.
Miryam
Jun 10, 2021
We were so frustrated, not onl with spotty service from our old provider but also terrible customer service and bills we could not read (and in one case, could not access!) We heard about TCS and I called to check them out. We decided to give them a try. We are VERY happy with the switch. The rates are comparable, the customer service is top notch and they all speak my language. When we had a small glitch in the very beginning, they were incredibly helpful, polite and prompt in fixing the problem. No hassle, no fights, no problem. Excellent communications company, as it should be. Thanks TCS! No more headaches and high blood pressure situations!! Highly recommend!
Jeff Bienenfeld
Jun 10, 2021
Elli Barron
Jun 10, 2021
We use TCS for our high band width internet. We chose them for their English speaking professional customer service and speed in handling our needs. We spoke to them to discuss and had working internet in our house within 48 hours . ( about 6 x faster set up speed than alternate companies !were offering!!! ) ...and weve never looked back. Thank you TCS
Richard Lowe
Jun 10, 2021
Great overseas phone rates and very helpful customer service!!!
Miryawm Faerman
Jun 10, 2021
My experience has been greatAmerican number to my phoneCustomer service is quick to reach and helpfulI am very happyBeen with the company for many many years!
Joel Burstein
Jun 10, 2021
Craig Michelow
Jun 10, 2021
Made life so simple and easy for me in terms of my internet
Rob E
Jun 10, 2021
So nice to work with people who speak my language and provide the type of American customer service I have been looking for!
marshall deltoff
Jun 10, 2021
helpful service.. great to work with!
Murray Newman
Jun 10, 2021
Very helpful and informative and great support in setting up sling with follow up. Great prices and highly recommend.
Ari Gerber
Jun 10, 2021
Great service, low prices, and reliable.
Aviva Sondhelm
Jun 10, 2021
I have been a tcs customer for many years. Having a us telephone number helps me keep in touch with friends and family and facilitates communication with us businesses . the customer service is wonderful and the cost is reasonable.
DNS Neuman
Jun 10, 2021
No other way to get all your Wi-Fi, telephone and TV in Israel!!!!
Ber Lazarus
Jun 10, 2021
Very reliable internet service, at a great price with excellent customer service (in English) that's easily accessible. What more could you want?
Meir Silver
Jun 10, 2021
David Garber
Jun 10, 2021
When I call with questions, they answer the phone, listen well, and come up with customer-oriented responses......
Martin Sinkoff
Jun 10, 2021
Excellent customer service in Israel, in English, and excellent cellular service.
Martin Schäfer
Jun 10, 2021
Jack Lipsey
Jun 10, 2021
Excellent customer service. easy to understand billing and all in English! Highly recommended,
Jeff Davis
Jun 10, 2021
Great all-in-1 internet supplier at good price. No throttling of service when streaming. No need to deal with HOT or Bezeq. English speaking staff.
stephanie weiss
Jun 10, 2021
leah Politzer
Jun 10, 2021
Horrible customer service. Terrible reception. And unethical that I was told to leave a 5 star review and then get a discount for the next month. So happy I left them
Leon Bernstein
Jun 10, 2021
I was struggling with another internet/phone company before TCS: long waits on the phone, poor customer service and poor internet connection. Whenever I did get through, getting an English speaker was rather a hit-and-miss affair.When I was recommended to go to TCS I went with an open mind, willing to give them a chance.From the very first phone call I was so impressed. They kept their promises, delivered on time and are providing me with a great product: my internet has the highest speeds I have ever had, both in the UK and in Israel, and I'm very happy with it.However, what trumps even the product is the service: no long waits on the phone, no recorded messages, no disappointments.I get through straight away and there's always a cheerful, very helpful person on the other end. Any issues I have had (which have been very few) have been dealt with competently, confidently and with a professional flair.I am extremely happy with TCS and would highly recommend them to anyone who wants a super product with outstanding service. Dr Leon Bernstein, Jerusalem.
Shraga Caplan
Jun 10, 2021
Malky Lovy
Jun 10, 2021
Phyllis Michaelis
Jun 10, 2021
Mordechai Bodner
Jun 10, 2021
Customer support actually get back to you and provide answers. You can even do it all in English no need to struggle with Hebrew support staff. Pricing and invoicing are conveniently done by email.
Chaim Berkowitz
Jun 10, 2021
If you are an English speaker like me, you will appreciate this excellent service. Although it great to be able to read your bill its even better to get real customer service when needed.
Brachah Hillebrand
Jun 10, 2021
נתן אונגאר
Jun 10, 2021
שירות מצוין ונחמד ואדיב, בהצלחה על עתיד!!!!
Mordechai Haberfeld
Jun 10, 2021
I am very happy with TCS, great plans and very good customer service!
Akram Elfeki
Jun 9, 2021
Excellent and responsive services. I'm able to communicate with the team through phone or email, and they always took care of me in a timely fashion. The staff is friendly, most professional, and such good sports. I recommend TCS wholeheartedly and with no reservations! Thank you.
Graham Tugetman
Jun 9, 2021
My phone signal works. In my apartment. In my car. At work. Out and about. It works. For a cellphone company, that simple fact speaks for itself. They also do home delivery of your sim card outside Israel depending on your location, and accept non-Israeli credit cards, so it's a great way for those gearing up for Aliyah to have a solid, working cellphone plan right out of the airport gate (speaking from personal experience). :)
Amit Fix
Jun 8, 2021
After using at least 5 other cell phone providers during my years hear in Israel (I’ve been here since 1989) I recommend TCS as the most customer centric company in this field. They are truly a pleasure to work with, you don’t waste hours on line and then get cut off. You actually reach an Anglo representative who is on top of any issue and will actually get back to you when needed. Save yourself the pain of other providers your time is worth more than money. 5 star review ⭐️ 🌟 ⭐️ 🌟 ⭐️
Joe Charlaff
Jun 8, 2021
My wife, a busy interior designer, and myself, an equally busy journalist, have been working with TCS Telecom for some years now. We have encountered nothing but polite and efficient service. Of course being able to speak to them in English is a big added advantage. Last but not least are the very reasonable prices. I would without hesitation recommend anyone who is not using TCS to switch over immediately.
Michael Katz
Jun 8, 2021
I find their service quick, efficient and reliable. There is no waiting to be answered and no waiting to find an English speaking representative. I would award more than 5 stars , if i could.
Laurence Goldman
Jun 8, 2021
I used other companies prior to TCS and was very frustrated but because I travel a lot I needed an international service as well as local and TCS filled that need. Sometimes I need to ask a question and most times I receive an answer quickly. The cost is reasonable. I highly recommend them. I would like the local Israel costing to be better and perhaps a family plan so my kids can join but maybe in the future.
Dave Clifford
Jun 8, 2021
From the moment I connected with TCS it went very well, spoke with an amazing agent and they came to set up the internet very quick and on time. I am actually getting the speeds that were promised to me which has not happened with other companies that I have been with. Main points here are I have had no slow down, disconnections and when the bill is sent its clear and easy to understand! Just wish I had known about them earlier!!
Yitzchak Yakovlev
Jun 8, 2021
I don't like having internet issues, but they happen. I switched to TCS after realizing that when I do have an issue, they are always quick to answer and do their best to solve it as quickly as possible. Time is money.
Google rating score: 4.8 of 5, based on 83 reviews